Ever so often I intend to post customer feedback and our responses here. Good or bad, I’m going to put it out there. The customer feedback below reminded me that I’ll need to have thicker skin doing business in the age of the internet.
We’re taking a different approach as to how hospitality employers and job seekers get together. I figure we’ll need to address these issues head on.
—User Feedback via Contact Form—
Time: 03:23:50 pm
Date: Sat, 07 Jan 2012
Message: Your site is a joke! Out of work people paying to apply for a work? HAHAHAHAHA!!!
I agree it is different and it could change as we learn more, however; I’ve searched for jobs in LA driving going door-to-door delivering resumes - that costs time and money. I’ve also spent a lot of time sending resumes through Craigslist and never hearing anything - that takes a lot of time.
We believe some people may appreciate being able to apply to quality jobs on our site and in addition use the resume posted to our site to easily apply to jobs at Craigslist and other places for $8.95 a month.
We give everyone a free trial to try it out - no cost, no obligation, no credit card. We’re just getting started and time will tell as we get more and more jobs.
Still, I know it’s not for everyone.
If you are a server or bartender, we’ll be posting a new listing today.
We had one more exchange following this one. Pretty sure I didn’t convert him, however; once we get a few more jobs on the site maybe he’ll find the service to be useful.
On the really positive side of things, 175 other people took a chance on us this week.
We’ve been thinking about our experiment to charge a fee for job seekers to use the site following their free trial. Then it occurred to me while using West Site Rentals that it would suck if we became the dominant player for hospitality jobs in LA and job seekers had to pay to apply to jobs. That’s not the way to show that “We Love Restaurant People”. So moving forward, we have no plans for charging job seekers to use the site. That feels better and something I can be proud of.
We Love Restaurant People!